Welcome to the support center.
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.
Before reporting a fault with your website or hosting, please check our server status page for details of any currently known faults or planned maintenance which may be affecting our services.
We promise to respond to all support requests within 2 hours, day or night.
Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. A valid email address is required.
Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.
